Privacy Policy

Last updated: January 2025

1. Information We Collect

We collect information you provide directly to us when you create an account, use our services, or communicate with us. This includes:

  • Account information (email address, name, password)
  • YouTube video URLs you submit for transcript extraction
  • Usage data and transcript history
  • Payment information (processed securely through third-party providers)

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our transcript extraction services
  • Process your requests and manage your account
  • Send you technical notices and support messages
  • Monitor and analyze usage patterns to improve user experience
  • Protect against fraud and abuse

3. Data Storage and Security

We implement industry-standard security measures to protect your data. Your transcript history and account information are stored securely and encrypted. We retain your data for as long as your account is active or as needed to provide services.

4. Data Sharing

We do not sell your personal information. We may share your information with:

  • Service providers who assist in operating our platform
  • Law enforcement when required by law
  • Other parties with your consent

5. Your Rights

You have the right to:

  • Access and download your data
  • Correct inaccurate information
  • Delete your account and associated data
  • Opt-out of marketing communications

6. Cookies and Tracking

We use cookies and similar technologies to maintain your session, remember your preferences, and analyze site traffic. You can control cookie settings through your browser.

7. Children's Privacy

Our service is not intended for users under 13 years of age. We do not knowingly collect information from children under 13.

8. Changes to Privacy Policy

We may update this privacy policy from time to time. We will notify you of significant changes by email or through a notice on our website.

9. Contact Us

If you have questions about this privacy policy, please contact us at privacy@transcriptx.com